We're not IKEA®, we just bring it home.
Serving the greater Nashville area.
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Frequently Asked Questions

Answers

What is ModerNash going to do if IKEA® opens in Nashville?

First: Curl up into a ball and cry for mommy.

Second: Slowly get off the floor, dry the tears from our eyes and realize that shipping IKEA® products only accounts for 25% of our business.

Third: (with the Rocky theme playing in the background) Continue to focus on what we do best: professional assembly and installation of all IKEA® products including custom IKEA® kitchens, office workspaces and home entertainment centers.

How much does it cost to have my furniture assembled?

Since IKEA® makes over 10,000 products and the assembly time can vary drastically from one item to the next, furniture assembly projects are quoted based on the amount of time it will take our team to complete the assembly of the specific furniture pieces from your order. If you would like a quote for IKEA® furniture assembly please email us the list of products you need assembled or select our assembly quote option when using our online shopping cart and we’ll send you a custom quote ASAP.

How do I install the ModerNash shopping cart to order IKEA® products to be shipped by ModerNash?

First watch the You Tube® tutorial video on our Place An Order Page and follow the instructions for downloading our shopping cart bookmark to your web browser. If you are unable to install the bookmark please contact our technical support team and include what browser and version you are using as well as a contact phone number and we’ll connect with you to troubleshoot the problem.

**PLEASE NOTE: IF YOU ARE TRYING TO INSTALL THE MODERNASH SHOPPING CART USING THE NETWORK AT YOUR WORKPLACE OR ON A WORKPLACE COMPUTER IT IS POSSIBLE THAT IT WILL BE REJECTED BY YOUR NETWORK ADMINISTRATOR. IF YOU ARE UNABLE TO INSTALL OUR SHOPPING CART WHILE ON YOUR WORKPLACE NETWORK OR USING A WORKPLACE COMPUTER, PLEASE TRY INSTALLING IT ON YOUR PERSONAL COMPUTER BEFORE CONTACTING OUR SUPPORT TEAM.

What do I do if my furniture is damaged once I take it out of the box?

No need to fret, we will return the damaged piece(s) on our next trip to IKEA® and exchange them for new ones at no additional cost to you. If you realize your furniture is damaged please call us immediately so we can remedy the situation and get new parts for you ASAP. For more details check out our policies.

How can I find out ModerNash’s shipping cost for my IKEA® order?

Use our nifty shipping & delivery calculator to determine the shipping and delivery rate for your IKEA® order. Our shipping rates are calculated as a percentage of the total cost of the IKEA® products you’re ordering. The more you order, the lower your shipping percentage rate will be.

How do I find out when your next trip to IKEA® will be?

Check out our handy countdown widget at the top right corner of our website or subscribe to our email list and we will send you an email reminder every other week to let you know when our next several trips are.

What are my pick-up and delivery options once my furniture is in Nashville?

You can pick-up your furniture from our convenient showroom or we can deliver to your door for an additional Home Delivery fee. For an estimate on your home delivery cost, check out our pricing page.

What forms of payment does ModerNash accept?

We accept Visa, MasterCard, and American Express online and in our showroom. We also accept cash or check for in-store purchases only.
Credit Cards Accepted

What happens if my furniture is out-of-stock once you get to IKEA®?

If any part of an order is out-of-stock ModerNash will pick those items up on our next trip to IKEA® unless the customer requests to cancel that part of the order. For further info about out-of-stock items please see our policies.

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